Cosmic Mobile Privacy Policy

  • General

This Privacy Policy (the ‘Policy’) describes the way that Cosmic Mobile (the ‘CM’) collects, stores, shares or otherwise uses information about users (the ‘User’ or ‘you’) of our mobile services, websites (the ‘Website’) and any software provided on or in connection with Cosmic Mobile services (the ‘Service’).

Cosmic Mobile seats in Warsaw, 01-067, ul. Piaskowa 11/34.

For any inquiries or questions regarding this Policy please contact us at: support@cosmicmobile.com.

By using the Website or our mobile services and applications and especially by clicking checkbox indicated on the Website the User agrees to this Policy. The above consent applies to any activities done while using the Website, including browsing content of the Website, ordering applications and other products or services available on the Website, as well as all information which may be gathered during such activity, including information about the User and computing device (including without limitation, a mobile device) through which the Website or the Service is used.

By agreeing to the Policy, including by using the Website or the Service without expressly declining the Policy, the User consents to the collection and use by the CM of information specified here below, as well as the disclosure and transfer of such information to third parties, including affiliates and partners of the CM, especially partners with whom the CM cooperates in relation to providing services available at the Website or the ervice. Furthermore, the CM may transfer any information received from the User to a third party in case of transfer of all or substantially all of CM’s business or assets. Specific rules referring to transferring of certain information, in particular personal data, may be also regulated otherwise below in this Policy or applicable law in which case such specific provisions shall prevail.

The consent for processing User’s data and in particular personal data is always voluntarily. The User may decline to agree to this Policy, especially by clicking appropriate checkbox, however that may cause irregularities and problems in using our Services. Also, some options or services may not be in such case available.

Each User, also if previously agreed to this Policy and the collection, usage and transfer of information, shall always have a right to opt-out from the future collection and usage of such information by uninstalling all applications acquired from the Website or the Service from Users’ devices and discontinuing usage of the Website or the Service.

  • Collected data

While using the Service or the Website in particular the following information may be automatically obtained: (i) IP address, (ii) unique identifiers of the device, for ex. UDIDs, (iii) location and country code, (iv) time of access to the Website or the Service and time zone, (v) technical device information, (vi) language, (vi) network status, browser plug-in types and versions, (vii) mobile applications installed, (viii) agent and SDK version, timestamp, platform. The technical device information may include but are not limited to data regarding the operating system, including name and version, name and model of the device, CPU, size of screen and storage, software, firmware, operator of GSM network and Internet service provider, API and iOS identifiers, MAC address, IMEI number etc.

Whenever the User provides to the CM his or her personal data, such as in particular name and address, tax identification number, telephone number and e-mail address, such data shall be collected and used according to appropriate separate regulations regarding service in relation to which the data are collected (in particular regulations of an on-line shop etc.) and according to appropriate legislation on protection of personal data. Such data are used by the CM only for the purposes for which they were provided (eg. for handling a complaint), unless the User expressly agreed for other usage. Providing personal data is always voluntarily, however may be a condition for rendering to the User services available on the Website or the Service. The User has a right to access his/her data and correcting thereof, as well as demanding deletion of the data. In the above respect please contact the CM at support@cosmicmobile.com.

In case of data obtained and stored automatically, such data do not identify any User as an individual.

Apart from the above-mentioned data, as a result of using the Website or the Service the CM may also collect data which relate mostly to advertisements shown on the Website or the Service, but which permit to identify neither the User (as an individual) nor even the User’s device. Such information may include but are not limited to: (i) identification of displayed advertisements and their characteristics, including size, (ii) time during which the advertisement is displayed; (iii) User’s response to advertisement, esp. clicking banners, ads etc., (iv) application usage information, including in-game location, (v) Website or the Service usage data, (vi) information related to usage of the Website or the Service, including length of visit, viewed content, page interaction information, other websites to which the User turned after visiting the Website or the Service or from which the User directed to the Website or the Service, dates and times, errors during downloading etc.

  • Use of Data by the CM and its Partners

Information acquired about the Users, their activities and devices, as described in Article II above are used by the CM and also shared with our Partners, including subcontractors which whom the CM cooperates in rendering services via the Website or the Service and generally cooperates in operating the Website or the Service or running its business.

Information are used mainly for the purposes of providing services via Website  or the Service or more generally running the CM’s business, including analyzing characteristics of usage of the Website or the Service, improving quality of CM‘s online services and products, as well as providing customize communications and advertisement. Examples of such use are the following:

  1. analyzing characteristics and trends of usage of the Website or the Service and its content, including analyzing Users’ preferences, habits etc.;
  2. gathering and analyzing information about User base, including demographic, geolocation, preferred devices etc.;
  3. delivering customized advertisements and recommended products, i.e. on the basis of analysis of User’s preferences, viewed content and browsed information the CM may seek to display advertisements and recommendations of products or services related to User’s preferences;
  4. analysis of Information for the purposes of improving CM’s offer, including on the basis of Users’ preferences and trends, errors occurring during previous usage or downloads etc.
  • Users

In order to purchase CM’s products the User should have appropriate legal capacity according to applicable law and provisions of a separate regulations governing CM’s online store.

The CM does not control (and generally have no possibility to control) the age of Users browsing the Website or the Service. Nevertheless it is not CM’s intention to collect, store or use any personal information of children under the age of 13. If you are a legal representative of a child of under 13 and would like to delete the child’s personal information from the CM’s data base, the CM we will take all reasonable steps to do so. In the above respect you may contact us at support@cosmicmobile.com.

  • Sharing content on Facebook, Twitter, YouTube and other portals

In case the User decides to share content within other applications or portals, such as Facebook, Twitter, YouTube or similar social or alike portals (the ‘Portals’), you allow the CM to access certain information contained within your profile. The User may influence and control the scope of such information and other aspects related to access to the information by checking a given Portal’s privacy policy and choosing appropriate options.

Subject to specific options that the User chooses at his/her profile within the Portal (by clicking appropriate banners like “I accept”, “I agree”, “I allow” or similar), while sharing the content created within the Website or the Service on the Portal, the CM may have access to and may collect, store and use for the purposes indicated in this Policy some or all of User’s data contained within the profile, including contact data, User name and basic information available on the Portal, as well as User’s photos and videos.

In order to share any content on the Portals via the Website or the Service, the User is required to create an account at the Website or the Service or, if the User already possesses such account – to log in to such account. For such purposes the User also accepts privacy policy of particular Portals which also influence the rules and scoped of shared data.

The Website or the Service may also ask you to allow the CM to post on the Portal on your behalf (photos, videos, status updates etc.) and to access and handle your notifications, including marking them as read. In doing so the CM only performs your previous commands or directions. For the purposes thereof the CM may store certain information within application on User’s device, for the period necessary to communicate with the Portal and execute User’s commands. The CM shall not store such information thereafter on its servers.

  • Newsletters and Push Notifications

Any newsletters and push notifications require User’s specific consent and the User may also at any time unsubscribe or change settings at such newsletters or push notifications.

For the purposes of providing the User with the required newsletters and push notifications the CM shall use necessary information provided by the User for such purposes, including all or some of the following: (i) name, (ii) e-mail address, (iii) telephone number (IMEI), (iv) other contact information.

In order to unsubscribe from e-mail newsletters you may send an e-mail to support@cosmicmobile.com which shall result in deleting your e-mail by the CM. To disable push notifications for which the User previously agreed, the User should choose appropriate settings on the mobile phone, depending on operating systems.

Your e-mail, telephone number (IMEI) or other alike information provided for the purposes of receipt of newsletters and push notifications shall not be shared by the CM with third parties, except for possible subcontractors of the CM who support the CM in providing the service in question.

  • Length of Storing of Information

Length of storing of information collected according to this Policy may differ depending on the nature of information in question and provisions of applicable law governing such information.

Generally, the CM stores information as long as it is needed for the provision of services or other purposes resulting from Article III thereof. Information constituting personal data are erased always if a person to whom they pertain requests such deletion, subject to applicable law. To make such request you may contact the CM at: support@cosmicmobile.com.

Traffic data and other alike information are erased or made anonymous when they are no longer needed for the purposes of rendering services or other applicable purposes specified in this Policy, unless otherwise provided for by applicable provisions of law.

Please note that data provided for in relation to a complaint or dispute are generally stored during time needed to finally resolve the dispute and/or expiry of claim, whereas information required for billing purposes, if any, may be stored for accounting purposes during period required by applicable law.

  • In-App Purchases 

Certain applications available at the Website or the Service, although free, may include in-app purchases. In order to secure the Users against unintended purchases, any in-app purchases require entering the app store password. The User should keep the password secure and not reveal it to any third persons. Such passwords should also not be revealed to User’s children or other family members, unless the User consents that they make in-app purchases on User’s behalf.

Please also be aware that OS 2.1 or older versions of Android mobile phones do not require entering of the app store account password to carry out in-app purchases.